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Oferta laboral: Specialist User Experience Researcher en Vodafone – Madrid (España)



Role purpose: To conduct user research in order to understand the customers’ needs and provide information to formulate product concept ideas and produce high level concept designs.


Key Accountabilities:



  • Plan, coordinate and run user research to gather customer insights and needs.

  • Analyse data from all studies and report findings to stakeholders and UX – ensure UX definition is iterated in line with project plans.

  • Work with different project teams to understand research needs and be able to make suggestions on a project by project basis.

  • Define UX and business metrics.

  • Identify research needs based on project goals defined by the business or UX – knowledge of lab, online and field studies used for user facing feedback.

  • Must be responsive, flexible, and able to succeed within an open and collaborative environment.

  • Manage third party providers (design and user research).


Education / experience:



  • Bachelor in Psychology or related field, equivalent practical experience More than 6 years of experience in a similar role.

  • Knowledge in Human Computer Interaction.

  • Fluent in Spanish and English.

  • More than 6 years’ experience in a similar role.

  • Strong knowledge of usability principles and techniques.

  • Strong knowledge of user-centered design process.

  • Experience of running research initiatives for different devices (mobile, web, tv…).

  • Knowledge of user research techniques to gather users’ needs and insights.

  • Knowledge of user’s panels management and co-creation environments (living labs).


Requisitos



  • Estudios mínimos: Licenciado - Psicología

  • Experiencia mínima: más de 5 años

  • Imprescindible residente en: no requerido


Contrato



  • Tipo de contrato: indefinido

  • Jornada laboral: completa


Fuente: Infojobs


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November 26, 2013 at 10:35AM

Más información: http://www.uxplora.com/trabajo/628-specialist-user-experience-researcher



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