Oferta laboral: Lead UX Researcher en Opodo – Barcelona (España)

The Lead UX Researcher will be responsible for:

  • Serve as the voice of the user, advocating for research when needed and crafting processes to gain needed insights.

  • Lead stakeholder interviews, brainstorming sessions, and features and functionality workshops.

  • Own user documentation, including personas, user stories, and strategy documents.

  • Plan and conduct user-centered design research including identification of user needs and goals (through interviews, focus groups, workshops, contextual inquiry, and ethnographic studies), as well as task and workflow modeling.

  • Conduct competitive landscape research and analyses of market positioning.

  • Plan, implement, conduct, and present user research using methods including: usability studies, ethnographic field studies, eye tracking studies, persona creation, competitive evaluations, participatory design sessions, user surveys, card sorting, guerilla usability tactics, and similar approaches.

  • Collaborate with product management, development, and project management using research data to help align business goals and priorities with user needs in order to support the company's strategic direction.

  • Synthesize qualitative, quantitative, and customer support data to guide business decisions and drive change by translating your research insights into actionable recommendations.

  • Work with user experience designers to create concepts based on business requirements and research findings.

  • Conduct iterative testing.

  • Identify opportunities to further extend the value of user research to other teams.

  • Mentor junior team members

  • Champion research within the organization

Desired Skills and Experience

  • Minimum 5+ years experience in gathering user requirements, field studies, usability testing, and questionnaire/survey design. Preferably in a large-scale e-commerce environment.

  • Minimum of 1-year experience in a large-scale online industry required.

  • Minimum of 1-year experience with conducting research in the mobile space.

  • Degree in Cognitive Psychology, Human Computer Interaction, Human Factors, Sociology, Anthropology or related comparable experience.

  • Excellent time-management, multi-tasking, strong analytical and oral communication skills and the ability to prioritize quickly.

  • Self-starter that is able to collaborate actively with others in a cross-functional manner.

Fuente: LinkedIn

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December 18, 2013 at 11:53AM

Más información: http://www.uxplora.com/trabajo/642-lead-ux-researcher

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